As American businesses are forced to shut down because of COVID-19 (the novel coronavirus), customers are anxious about their bill for Internet access. Data caps, an annoyance in the best of times, suddenly can mean paying additional fees if a family sheltering in place goes over their limit.
Think of it: you’re working from home, videoconferencing over Skype or Zoom, while your kids are playing games and chatting with friends. There’s streamed movies to watch in the evenings. Disney+ and Netflix may be in constant rotation, adding to the bandwidth strain. That’s a lot of data!